Privacy Policy

Privacy Policy

The purpose of this Privacy Policy is to explain to you how we collect, use, protect and share your personal data. We are committed to ensuring the privacy and security of your personal information and to complying with the European Union's General Data Protection Regulation (GDPR).

1. Data Controller

Our company (hereinafter referred to as the "Company") is the controller of your personal data. Our contact information is as follows:

Company name: ZELORA COMMERCE LIMITED

E-mail:[email protected]

2. Personal Data We Collect

In order to provide our services, we may collect the following types of personal data:

 Identification information: such as your name, gender, date of birth, etc.

 Contact information: such as email address, phone number, mailing address, etc.

 Account information: such as username, password, payment information, etc.

Usage Data: such as how you use our website, including IP address, browser type, pages visited, etc.

3. Purpose of Data Use

The purposes for which we collect your personal data include, but are not limited to:

 To provide you with services and products.

 Communicate with you and respond to your inquiries.

 To process your orders and payments.

 To improve the user experience and functionality of the website.

 Comply with the requirements of laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share data with the following third parties:

 Service providers: such as website hosting, payment processing, etc.

 Legal requirements: Disclosure of personal data to government agencies, regulators or courts where required by law.

5. Data Protection Measures

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. For example, measures such as data encryption, access control, etc.

6. Your Rights

Under the GDPR, you have the following rights:

Right of access: Request a copy of your personal data from us.

Right to rectification: Request correction of your personal data.

Right to erasure: Request the erasure of your personal data in certain circumstances.

Right to restriction of processing: restrict our processing of your personal data.

 Data portability: request that we provide your personal data in a structured, commonly used and machine-readable format.

If you would like to exercise any of your rights, please contact our Privacy Team.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8. Changes to the Privacy Policy

We may update this Privacy Policy and any changes will be posted on this page. We will notify you by email if there are important changes.